Verifying Your btbaji Account
Account verification is how we confirm that your wallet and your account belong to the same person — it protects your balance from unauthorised withdrawal requests. The process is handled inside your account settings under the verification tab. You will need a clear image of your national ID or passport and a confirmation that the wallet number you use for deposits matches
your registered details. Verified accounts face fewer friction steps when withdrawing, and any account hold triggered by a mismatch is cleared faster when documents are already on file. Think of it as a one-time setup that keeps your money safe going forward.
- Open the verification tab — Go to account settings and select the verification section; you will see exactly which documents are needed for your account tier.
- Upload your ID document — A clear photo or scan of your national ID card or passport is the standard requirement; make sure all four corners are visible.
- Confirm wallet ownership — We check that your bKash, Nagad or Rocket number matches your registered account name — a quick cross-reference that closes a common fraud gap.
- Verification status — Once reviewed, your account status updates in settings. Approved accounts unlock the full withdrawal flow without repeated document requests.