Reference

Terms and Conditions That Govern Your btbaji Account

Before you open an account or make a deposit via bKash, Nagad, or Rocket, read these terms carefully — they set out your rights, our obligations, and how every transaction on this platform is handled.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal verification processAccount suspension conditionsJurisdiction-dependent access
btbaji Terms and Conditions That Govern Your btbaji Account
HOW WE HOLD STANDARDS

How btbaji Applies These Terms in Practice

Account Security and Verification

Every account is verified through a one-time PIN sent to your registered mobile number. This step protects your wallet link — whether that is bKash, Nagad, or Rocket — from unauthorised access.

Withdrawal Review Process

Withdrawal requests are matched against the deposit method on record. If you deposited via Nagad, your withdrawal routes back to that same Nagad account after our team confirms identity.

Account Data Retention

We retain your account data for as long as your account remains active and for the period required by applicable rules. You may request a data summary by contacting support through live chat or email.

Requesting Changes or Corrections

If any account detail — your registered number, linked Rocket wallet, or contact email — needs updating, submit the request via the account settings page and our team will verify before applying the change.

REACH OUR TEAM

Contact Us About These Terms

Live Chat Open the chat widget on any page of the platform. Our support team can clarify specific clauses, account holds, or wallet-verification questions in real time.
Email Support Send a detailed query to our support address found in your account dashboard. Include your registered number and the specific term or transaction you are asking about.
Account Help Centre The Help Centre inside your account lists common terms questions — covering bKash Deposit references, Nagad withdrawal holds, and Rocket transaction disputes — with step-by-step answers.

Frequently Asked Terms Questions

These are the questions we hear most often about how our terms work. If yours is not listed here, reach us through live chat or the Help Centre inside your account.

These terms apply to anyone who creates an account on btbaji. Access depends on your local law and whether you are in an eligible region. Accounts from ineligible regions may be restricted.

No. We notify you through your registered contact before material changes take effect. Continuing to use the platform after that notice means you accept the updated terms.

Our terms require withdrawals to match the deposit method on record. If your deposit was made via bKash, withdrawal routes back to that bKash account after identity verification is confirmed.

Accounts may be suspended for suspected fraud, identity mismatch, violation of fair-use conduct rules, or if your region is found to be outside our eligible service area — as set out in these terms.

Contact our support team via live chat or email using the address in your account dashboard. Provide your registered mobile number and we will process your data request under applicable rules.

No section of these terms is intended to override rights you hold under local law. Where a conflict exists, your legal rights take precedence. Availability always depends on local law and eligible regions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.